Can I pick up my order?

We do not offer order pickup as we do not have any retail locations and sell exclusively online via our website.

In some cases you will be able to pick up your order from our shipping partner if requested. For the larger products such as the PerfectSense Mattress, pickup from UPS is only available at the nearest hub/UPS Customer Centre. Most PerfectSense products are too large to be held for pickup at UPS Access Points. For those locations where courier service is used instead of UPS, pickup will not be an option.

To inquire if you will be able to arrange pickup with UPS for your order, please contact our Customer Care Team.
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